Corporate Policy
At CYS Certification, our primary goal in our training and certification services is to ensure the required honesty and reliability, with a technically competent and continuously developing team, to ensure customer satisfaction and exceed expectations in all our clients' production or services. We aim to build a sense of trust in our clients, supporting their development and contributing to added value for the country.
To achieve this goal:
We ensure that the expert personnel we select to work within our organization possess sufficient professionalism, so they can provide added value to our clients in the fields we serve.
In our services, we apply the rules and effectiveness of the service systems we have established in accordance with national and international regulations, always striving for continuous improvement to protect ourselves and our clients.
In the services we provide to meet customer demands and expectations, we act independently, impartially, and fairly, without disregarding public interest; we respect society and the environment, comply with business rules, treat every client equally and ethically, uphold client confidentiality, and plan and implement our services with a professional approach. In case of disputes, we act solution-oriented to provide the best service.
The impartiality and independent decision-making ability of certification is evaluated by an external impartial committee, ensuring the reliability of decisions for all parties.
By also offering open training services, we share the experience gained from certification services with individuals or organizations in the sector without affecting impartiality.
While striving to provide the most accurate service to our clients, we also ensure the satisfaction of our employees by providing suitable working conditions and a happy environment, thus ensuring the satisfaction of all parties.
By monitoring and analyzing developments in our business processes, self-auditing with results, making strategic decisions based on data, and continuously striving for improvement by evaluating the effectiveness of the system, we will continue our business life as a dynamic institution.
These rules are an integral part of the CYS Certification culture.
To achieve this goal:
We ensure that the expert personnel we select to work within our organization possess sufficient professionalism, so they can provide added value to our clients in the fields we serve.
In our services, we apply the rules and effectiveness of the service systems we have established in accordance with national and international regulations, always striving for continuous improvement to protect ourselves and our clients.
In the services we provide to meet customer demands and expectations, we act independently, impartially, and fairly, without disregarding public interest; we respect society and the environment, comply with business rules, treat every client equally and ethically, uphold client confidentiality, and plan and implement our services with a professional approach. In case of disputes, we act solution-oriented to provide the best service.
The impartiality and independent decision-making ability of certification is evaluated by an external impartial committee, ensuring the reliability of decisions for all parties.
By also offering open training services, we share the experience gained from certification services with individuals or organizations in the sector without affecting impartiality.
While striving to provide the most accurate service to our clients, we also ensure the satisfaction of our employees by providing suitable working conditions and a happy environment, thus ensuring the satisfaction of all parties.
By monitoring and analyzing developments in our business processes, self-auditing with results, making strategic decisions based on data, and continuously striving for improvement by evaluating the effectiveness of the system, we will continue our business life as a dynamic institution.
These rules are an integral part of the CYS Certification culture.